The first is that LLMs are bar none the absolute best natural language processing and producing systems we’ve ever made. They are absolutely fantastic at taking unstructured user inputs and producing natural-looking (if slightly stilted) output. The problem is that they’re not nearly as good at almost anything else we’ve ever needed a computer to do as other systems we’ve built to do those things. We invented a linguist and mistook it for an engineer.
The second is that there’s a maxim in media studies which is almost universally applicable, which is that the first use of a new media is to recapitulate the old. The first TV was radio shows, the first websites looked like print (I work in synthetic biology, and we’re in the “recapitulating industrial chemistry” phase). It’s only once people become familiar with the new medium (and, really, when you have “natives” to that medium) that we really become aware of what the new medium can do and start creating new things. It strikes me we’re in that recapitulating phase with the LLMs - I don’t think we actually know what these things are good for, so we’re just putting them everywhere and redoing stuff we already know how to do with them, and the results are pretty lackluster. It’s obvious there’s a “there” there with LLMs (in a way there wasn’t with, say, Web 3.0, or “the metaverse,” or some of the other weird fads recently), but we don’t really know how to actually wield these tools yet, and I can’t imagine the appropriate use of them will be chatbots when we do figure it out.
The first is that LLMs are bar none the absolute best natural language processing and producing systems we’ve ever made. They are absolutely fantastic at taking unstructured user inputs and producing natural-looking (if slightly stilted) output. The problem is that they’re not nearly as good at almost anything else we’ve ever needed a computer to do as other systems we’ve built to do those things. We invented a linguist and mistook it for an engineer.
The second is that there’s a maxim in media studies which is almost universally applicable, which is that the first use of a new media is to recapitulate the old. The first TV was radio shows, the first websites looked like print (I work in synthetic biology, and we’re in the “recapitulating industrial chemistry” phase). It’s only once people become familiar with the new medium (and, really, when you have “natives” to that medium) that we really become aware of what the new medium can do and start creating new things. It strikes me we’re in that recapitulating phase with the LLMs - I don’t think we actually know what these things are good for, so we’re just putting them everywhere and redoing stuff we already know how to do with them, and the results are pretty lackluster. It’s obvious there’s a “there” there with LLMs (in a way there wasn’t with, say, Web 3.0, or “the metaverse,” or some of the other weird fads recently), but we don’t really know how to actually wield these tools yet, and I can’t imagine the appropriate use of them will be chatbots when we do figure it out.