Our server was on managed hosting, meaning security was their responsibility. If it was hacked, that’s a failure on their part, not ours.
Instead of investigating or helping us secure it, they suspended our account without proof and refused to provide backups.
A responsible provider would have detected and mitigated threats proactively—not punished their customers with data loss and financial ruin. This isn’t just negligence, it’s outright reckless.
Instead of investigating or helping us secure it, they suspended our account without proof and refused to provide backups.
A responsible provider would have detected and mitigated threats proactively—not punished their customers with data loss and financial ruin. This isn’t just negligence, it’s outright reckless.