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Comment by dmckeon

Have a minimum of say, 60 minutes, and if that is exceeded, the issue gets escalated or deferred. If deferred, presumably to the next day shift, the cost is limited. If escalated, the second person must also defend the time spent. If management still doesn't trust their workers to be honest, then the company has other issues that tweaking on-call will not solve.
parent dmckeon 1 year ago

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