In many cases, quality is being driven down by automation that’s drastically cheaper and produces results that are deemed “good enough”.
Some of this is inevitable as new products and services move from being high end to mass-market, and it’s perhaps a bit chicken-and-egg to determine whether we accept this because we most people never really cared about quality that much anyway or because we just learn to accept what we’re given.
But it feels like there could be a world where automation still reduces costs while still maintaining a high level of quality, even if it’s not quite as cheap as it is now.
Some of this is inevitable as new products and services move from being high end to mass-market, and it’s perhaps a bit chicken-and-egg to determine whether we accept this because we most people never really cared about quality that much anyway or because we just learn to accept what we’re given.
But it feels like there could be a world where automation still reduces costs while still maintaining a high level of quality, even if it’s not quite as cheap as it is now.