When you buy something online in the USA, the responsibility of the shipper ends once they hand it to the shipping company. At that moment it is your (the customer's) responsibility.
Which is weird, as you, the customer, don't have any leverage in enforcing any behavior of the shipping company (like make sure package is signed for). You can't even select them.
Apple for example charges you $9 for expedited shipping, which is essentially Uber delivery. But when the delivery person takes off with your $1,200 phone they don't have to replace it. It is on you: https://law.stackexchange.com/a/73842
When this whole thing is flipped around, where the sender is responsible until the buyer actually has it in their hands the whole system all of the sudden becomes incentivized to minimize losses.
(sidenote: it is a disgrace that Stackoverflow doesn't allow you to turn off auto-sharing of your ID when you share a link).
Which is weird, as you, the customer, don't have any leverage in enforcing any behavior of the shipping company (like make sure package is signed for). You can't even select them.
Apple for example charges you $9 for expedited shipping, which is essentially Uber delivery. But when the delivery person takes off with your $1,200 phone they don't have to replace it. It is on you: https://law.stackexchange.com/a/73842
When this whole thing is flipped around, where the sender is responsible until the buyer actually has it in their hands the whole system all of the sudden becomes incentivized to minimize losses.
(sidenote: it is a disgrace that Stackoverflow doesn't allow you to turn off auto-sharing of your ID when you share a link).