Comment by sebtron

> Avanti West Coast offers customers:

> 15 minutes — 25% off

> 30 minutes — 50% off

> 1 hour + — 100% off

To me they look like very generous refund policies. I checked Italy's Trenitalia and what they offer is[1]:

> 30-119 minutes: 25%

> 120+ minutes: 50%

I suppose anything below 30 minutes is consideres "on time".

[1] https://www.trenitalia.com/it/informazioni/indennizzo_per_ri...