> McDonald’s consumers remain pressured, particularly low-income diners and families. The restaurant is hoping that a better tech-enabled experience will help it deliver on its goal of growing its loyalty patrons from 175 million to 250 million by 2027
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> AI will be able to help McDonald’s tailor its promotions and offers by using customer data such as prior purchasing history, and even linking it with weather data, Rice said. “A customer who we know loves our sweet treats could get an offer through the app for a McFlurry on a hot summer day,” he said.
So the pitch is that McDonald's franchises will use AI-driven deals to entice families who can no longer afford the 40% higher prices.
> [..]
> AI will be able to help McDonald’s tailor its promotions and offers by using customer data such as prior purchasing history, and even linking it with weather data, Rice said. “A customer who we know loves our sweet treats could get an offer through the app for a McFlurry on a hot summer day,” he said.
So the pitch is that McDonald's franchises will use AI-driven deals to entice families who can no longer afford the 40% higher prices.