I find these complaints to be symptoms of taking yourself too seriously, which is not only a poor way to act at a company but also a poor way to live your life.
Yes you’re an engineer and your time is valuable but you don’t have to act like it! Even if getting distracted causes you to lose some threads, you can’t ignore that you’re helping other people in the meantime. If you’re emotionally upset when you’re helping people they’re going to feel that and not want to try their best.
A company is not successful because of individuals, it’s the cooperation that causes the whole to be greater than the sum of its parts.
Yes you’re an engineer and your time is valuable but you don’t have to act like it! Even if getting distracted causes you to lose some threads, you can’t ignore that you’re helping other people in the meantime. If you’re emotionally upset when you’re helping people they’re going to feel that and not want to try their best.
A company is not successful because of individuals, it’s the cooperation that causes the whole to be greater than the sum of its parts.