18F/TTS repeatedly was cited by the Inspector General for breaking rules and making false statements, often for political reasons. E.g:
March 2023: "GSA Misled Customers on Login.gov’s Compliance with Digital Identity Standards" (refused to use mandatory facial recognition because it believed it was racist) [1]
June 2017: "Investigation of Whistleblower Reprisal Complaint" (finding that an Obama political appointee retaliated against a career official for blowing the whistle on mismanagement) [2]
April 2017: GSA acknowledges "gross mismanagement" [3]
October 2016: "Evaluation of 18F" (finding that it spent thousands of dollars on things like "inclusion bots") [4]
May 2016: "GSA Data Breach" [5]
February 2017: "Evaluation of 18F’s Information Technology Security Compliance" (misrepresented severity of breach) [6]
March 2023: "GSA Misled Customers on Login.gov’s Compliance with Digital Identity Standards" (refused to use mandatory facial recognition because it believed it was racist) [1]
June 2017: "Investigation of Whistleblower Reprisal Complaint" (finding that an Obama political appointee retaliated against a career official for blowing the whistle on mismanagement) [2]
April 2017: GSA acknowledges "gross mismanagement" [3]
October 2016: "Evaluation of 18F" (finding that it spent thousands of dollars on things like "inclusion bots") [4]
May 2016: "GSA Data Breach" [5]
February 2017: "Evaluation of 18F’s Information Technology Security Compliance" (misrepresented severity of breach) [6]
[1] https://www.gsaig.gov/sites/default/files/ipa-reports/Alert%...
[2] https://www.gsaig.gov/sites/default/files/foia/Investigation...
[3] https://osc.gov/Documents/Public%20Files/FY17/DI-17-0642/DI-...
[4] https://www.gsaig.gov/sites/default/files/ipa-reports/OIG%20...
[5] https://www.gsaig.gov/sites/default/files/ipa-reports/Alert%...
[6] https://www.gsaig.gov/sites/default/files/ipa-reports/OIG%20...