But I wonder if a company is deploying voice AI, wouldn't they have their own testing and quality assurance flows?
Is this targeted at companies without an engineering department or something? In which case I find it surprising they're able to slot in some voice AI assistant in the first place.
But I wonder if a company is deploying voice AI, wouldn't they have their own testing and quality assurance flows?
Is this targeted at companies without an engineering department or something? In which case I find it surprising they're able to slot in some voice AI assistant in the first place.