Don’t work for Apple but some bugs just take a lot of work to identify.
I work on a well trafficked consumer product and even though I have a full latitude to fix bugs at my job, I will wait weeks for the right report to come in to make it easily reproducible. I will pull the ticket out of backlog and it will take only an hour to fix it rather than frustrating me and wasting an entire day tracing a bug only to fail at reproducing it anyway. It’s constant triage.
I work on a well trafficked consumer product and even though I have a full latitude to fix bugs at my job, I will wait weeks for the right report to come in to make it easily reproducible. I will pull the ticket out of backlog and it will take only an hour to fix it rather than frustrating me and wasting an entire day tracing a bug only to fail at reproducing it anyway. It’s constant triage.