Comment by altitudinous

NO. I work on very public software, I receive pretty terrible criticism in reviews and email. Generally a vocal minority of people are unkind scammers and want it all for free and let me know. Blaming the recipient of the emails (victim blaming) or saying the individual may be suffering from wider issues is not on. It is irrelevant, it is their private life. At issue are the scum who scam.