I work on a project where customers need to fill out a form to receive help. We introduced an AI chat bot to help them do the form by just talking through the problem and answering questions. Then the form is filled out for the customer for them to review before submitting.
Personally I find it slower than just doing it manually but it has resulted in the form being correct more often now and has a lot of usage. There is also a big button when the chat opens that you can click to just fill it out manually.
It has its place, that place just isn't everywhere and the only option.
Personally I find it slower than just doing it manually but it has resulted in the form being correct more often now and has a lot of usage. There is also a big button when the chat opens that you can click to just fill it out manually.
It has its place, that place just isn't everywhere and the only option.