I think being fact based doesn't make you put your foot in your mouth, that's perhaps correlated though. You can have empathetic-delivery/patience while being staunchly objective. With some patience/skill you can win people over to accepting or at least considering what might be a truth.
It's rarely cut and dry as to what is true though, and you have to speculate at much in order to make sense of any real world complex situation.
It's rarely cut and dry as to what is true though, and you have to speculate at much in order to make sense of any real world complex situation.