Hmm this is really different than my experience with a 2018 Crosstrek, so maybe things have changed? When I bought it, Subaru was among the earlier CarPlay/Android Auto adopters (we specifically ruled out a new model year Prius because it lacked it and we couldn't wait a year to replace our totaled car just for CarPlay/AA), and other than a very rare issue where the head unit screen doesn't turn on, it's been pretty rock solid with both phone OSes.
Environmental controls are all physical hardware, CarPlay/AA is integrated well, etc; I can't really complain about any UX in the car.
The only UX gripe I can think of is that Apple doesn't let you use natural touch inputs to pan/zoom a map (instead forcing you to tap to bring up on-screen d-pad, then keep tapping the tiny button targets while trying to keep an eye on the road), but that's entirely on Apple; Android Auto allows normal 2 finger pan/zoom, so it's not a Subaru problem.
Environmental controls are all physical hardware, CarPlay/AA is integrated well, etc; I can't really complain about any UX in the car.
The only UX gripe I can think of is that Apple doesn't let you use natural touch inputs to pan/zoom a map (instead forcing you to tap to bring up on-screen d-pad, then keep tapping the tiny button targets while trying to keep an eye on the road), but that's entirely on Apple; Android Auto allows normal 2 finger pan/zoom, so it's not a Subaru problem.