Ask HN: How can X suspend paid accounts without explanation?
Recently X suspended my account without any reason (no spam, offensive content, etc) and after charging me for the entire year upfront.
One valid thing, is I was doing a login automation on my personal laptop browser. I guess it assumed it was a bot. I tried to appeal for 4 times with no acknowledgement or response.
Questions:
1) What options do I have to challenge X's suspension?
2) Are there Texas consumer protection laws that can help in this situation?
3) Has anyone else faced similar issues with X and found a resolution?
Any advice or experiences would be greatly appreciated!
One valid thing, is I was doing a login automation on my personal laptop browser. I guess it assumed it was a bot. I tried to appeal for 4 times with no acknowledgement or response.
Questions:
1) What options do I have to challenge X's suspension? 2) Are there Texas consumer protection laws that can help in this situation? 3) Has anyone else faced similar issues with X and found a resolution?
Any advice or experiences would be greatly appreciated!