Software problems almost never seem to actually impact brands, but this was so egregious it actually managed to. Even Crowdstrike increased revenue over the last year.
So… I’m not shocked at the timing. Sales have tanked, and proved the CEO couldn’t be relied on to right the ship.
It’s just one example of how long serious problems can fester in an organization. There’s likely deep cultural problems throughout the company’s decision making apparatus. We’ll see, but I don’t see Sonos capable of being a trusted brand again.
So… I’m not shocked at the timing. Sales have tanked, and proved the CEO couldn’t be relied on to right the ship.
It’s just one example of how long serious problems can fester in an organization. There’s likely deep cultural problems throughout the company’s decision making apparatus. We’ll see, but I don’t see Sonos capable of being a trusted brand again.