I always find that sharing those little tedious details is what creates visceral understanding of a situation. In this case, the true horror of being a liberated Black person in the 1800s and having to relentlessly work to rescue others, while surrounded by people who truly don't care.
On a lighter note, I use the same approach in understanding user needs as a product builder. I focus on letting people share the minutiae of their day rather than have them editorialize the big topics. By doing so, I get a lot of visceral insight and intuition.
Thanks for sharing this. I really enjoyed reading it.
On a lighter note, I use the same approach in understanding user needs as a product builder. I focus on letting people share the minutiae of their day rather than have them editorialize the big topics. By doing so, I get a lot of visceral insight and intuition.
Thanks for sharing this. I really enjoyed reading it.