Comment by jph

The article describes Causal Analysis based on Systems Theory (CAST) which is akin to many-factor root cause analysis.

I am a big fan of CAST for software teams, and of MIT Prof. Nancy Leveson who leads CAST.

My CAST summary notes for tech teams:

https://github.com/joelparkerhenderson/causal-analysis-based...

MIT CAST Handbook:

http://sunnyday.mit.edu/CAST-Handbook.pdf