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Comment by thebruce87m

> That’s where Tesla fails

What do you mean by this? I get more support from Tesla than any other car I’ve had. Bug fixes, new features, all OTA.

In terms of service infrastructure, I can open a ticket from my phone, chat with a service person and have an appointment booked. They will even send someone out to the car to fix any issues. I had my window realigned and never even interacted physically with the person.

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