Here’s a moderately more “optimistic” take.
Most users just don’t care, and power users will eventually learn to use better tools.
It’s the exact same rational behind airlines charging the same, but offering ludicrously valuable loyalty programs.
User behavior changes based off of these outcomes, and the short-term hyper focus on metrics to the detriment of the long term usability will eventually have detrimental effects, and behavior will change, and we’ll get better alternatives.
Re: Netflix. Actually, most people just want to consume slop. The popularity of reality TV proves this. Now they can consume slop with their whole family for $16/mo instead of $80/mo with cable. This is an objectively better outcome, and does not preclude studios from putting out genuinely incredible works of art. I have seen some incredible movies. A24 keeps pumping out bangers, Perfect Days and Look Back were some of my other faves from this year.
But I agree with the author that the state of things isn’t “ideal”. I’m just offering a perspective that the whole world doesn’t fucking suck completely and maybe you’re being melodramatic and overly pessimistic.
Most users just don’t care, and power users will eventually learn to use better tools.
It’s the exact same rational behind airlines charging the same, but offering ludicrously valuable loyalty programs.
User behavior changes based off of these outcomes, and the short-term hyper focus on metrics to the detriment of the long term usability will eventually have detrimental effects, and behavior will change, and we’ll get better alternatives.
Re: Netflix. Actually, most people just want to consume slop. The popularity of reality TV proves this. Now they can consume slop with their whole family for $16/mo instead of $80/mo with cable. This is an objectively better outcome, and does not preclude studios from putting out genuinely incredible works of art. I have seen some incredible movies. A24 keeps pumping out bangers, Perfect Days and Look Back were some of my other faves from this year.
But I agree with the author that the state of things isn’t “ideal”. I’m just offering a perspective that the whole world doesn’t fucking suck completely and maybe you’re being melodramatic and overly pessimistic.