I feel Google, Facebook, etc. all need to setup actual phone numbers and chat rooms, and make them rank highly on searches for "Google support phone number", "Google fraud department", "Google account recovery department", "Google Live Support Chat" etc.
Then those numbers should simply play a message that this is the only official phone number, and no human will ever call from or answer this number, and the company does not offer customer support or appeals to account problems.
They also need to make searching for fraud phone numbers return anti-fraud messaging rather than what it currently does. Seems like the entire 844-906 exchange is fraudulent [1].
I had a family member that just got scammed because they panicked after their Facebook account got banned, basically exactly like [2].
[1] https://www.google.com/search?q=844-906
[2] https://www.npr.org/sections/alltechconsidered/2017/01/31/51...
Then those numbers should simply play a message that this is the only official phone number, and no human will ever call from or answer this number, and the company does not offer customer support or appeals to account problems.
They also need to make searching for fraud phone numbers return anti-fraud messaging rather than what it currently does. Seems like the entire 844-906 exchange is fraudulent [1].
I had a family member that just got scammed because they panicked after their Facebook account got banned, basically exactly like [2].
[1] https://www.google.com/search?q=844-906
[2] https://www.npr.org/sections/alltechconsidered/2017/01/31/51...