Services like this can be very, very difficult to leave.
Be aware that if you are doing direct tax indexing with tax loss harvesting, you are increasing your tax liability in the future.
If you invest in direct indexing here, you have three choices if they tack on fees or you are unhappy with their service:
1. Take a random assortment of 300+ stocks and watch your portfolio become unbalanced over time
2. Liquidate your portfolio and up worse off than you would have with an ETF
3. Stick with it and pay
If they go out of business, you are stuck with the random assortment.
Be aware that if you are doing direct tax indexing with tax loss harvesting, you are increasing your tax liability in the future.
If you invest in direct indexing here, you have three choices if they tack on fees or you are unhappy with their service: 1. Take a random assortment of 300+ stocks and watch your portfolio become unbalanced over time 2. Liquidate your portfolio and up worse off than you would have with an ETF 3. Stick with it and pay
If they go out of business, you are stuck with the random assortment.