I recognize this is an extract from a larger book I haven't read, but my main reaction is: prove it.
All of this reads to me like a software developer complaining at the pub.
The wording is strong and the premise that "employee churn is lethal to software companies" is an extreme claim. Yet, not one company is used an example of one that died due to employee churn.
In short, I don't buy it. There's generally only a tenuous relationship between software quality and business success to begin with, and history has shown over and over that the importance of software quality is far more important at the beginning of a business (or product) than after it's established. So to claim that employee churn kills entire companies needs a lot to back that up, starting with numbers (which there are none in here)
All of this reads to me like a software developer complaining at the pub.
The wording is strong and the premise that "employee churn is lethal to software companies" is an extreme claim. Yet, not one company is used an example of one that died due to employee churn.
In short, I don't buy it. There's generally only a tenuous relationship between software quality and business success to begin with, and history has shown over and over that the importance of software quality is far more important at the beginning of a business (or product) than after it's established. So to claim that employee churn kills entire companies needs a lot to back that up, starting with numbers (which there are none in here)