These kinds of unplanned impacts are one reason why I think most jobs need to have a certain amount of "slack" built in so that the workers aren't only spending all their time working, but can spend some time pondering ways that they could be doing it better or even just relaxing and reading a book etc.
You can't predict what avenues of investigation are going to bear fruit, so a good strategy it to encourage people to investigate things that interest them. Most of the time it won't lead anywhere, but once in a while someone will stumble upon penicillin or a microwave oven.
You can't predict what avenues of investigation are going to bear fruit, so a good strategy it to encourage people to investigate things that interest them. Most of the time it won't lead anywhere, but once in a while someone will stumble upon penicillin or a microwave oven.