I've been working on a version of this for Slack -> Jira.
I built a Slack bot, Skipper, to turn conversations and unorganized messages into formatted tickets.
Generally, team members fill out mandatory fields in a Slack workflow. This gets posted in a channel and discussed. Then we @ the bot in the thread and it organizes everything in a new ticket.
The AI seems smart enough to recognize mandatory fields, even when implicit.
Generally, team members fill out mandatory fields in a Slack workflow. This gets posted in a channel and discussed. Then we @ the bot in the thread and it organizes everything in a new ticket. The AI seems smart enough to recognize mandatory fields, even when implicit.
If it helps, try it out: https://www.tryskipper.ai/