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Comment by jghn

When this started showing up near me the places that did it trained their staff to tell you up front that it was on there. They'd make a comment that you can add extra if you wish, but no obligation to do so. Over time I've found more and more they just don't mention it at all. More than once I got home and realized I tipped on top of the total + service charge: "Why was that about $100 more than I thought it'd be?", well ...

Far more common here are ~3% "kitchen appreciation fees" that get paid directly to the kitchen staff. I'm AOK with these but some people really complain about them.

parent jghn 1 year ago

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