The reverse is also true though -- hearing from folks that we need to measure nothing because "trust me". Both lead to poor outcomes, ime.
A good engineering team has measurements in place that are reasonable approximations, where it is reasonable to build them, but also treats them as prompts rather than absolutes. Asking "why is this metric out of band?" is infinitely more valuable than stating "this metric is out of band, we've failed".
A good engineering team has measurements in place that are reasonable approximations, where it is reasonable to build them, but also treats them as prompts rather than absolutes. Asking "why is this metric out of band?" is infinitely more valuable than stating "this metric is out of band, we've failed".