Comment by duskwuff

I don't think that's a reasonable expectation in general, and certainly not in this case. The affected TVs were all at least 20 years old - that's well beyond the expected useful lifespan of even a modern TV, let alone an older model like these. Nor is it clear what Sony could reasonably have done to repair them; even by 2010, a lot of the parts used in CRT TVs were out of production and unavailable.