I got in love with Zammad for this kind of things. It's a modern alternative to OTRS, but it's so light and easy to use that you can push it to any kind of business or personal project.
Every time I build something long-term with at least 3 people, I check if we can use Zammad. It's opensource, I know how to get a complete setup in 3 hours, the design and perf are nice.
Every time I build something long-term with at least 3 people, I check if we can use Zammad. It's opensource, I know how to get a complete setup in 3 hours, the design and perf are nice.
https://github.com/zammad/zammad