I just read the book The Phoenix Project. It's over a decade old so some of the principles are obvious/quaint at this point, or perhaps not quite as applicable.
That said, one of the things that caught me off guard is the dressing down of the head of security by a member of the board. More or less, they were told what they did was clog the flow of useful work. The message conveyed is similar to this post.
That said, one of the things that caught me off guard is the dressing down of the head of security by a member of the board. More or less, they were told what they did was clog the flow of useful work. The message conveyed is similar to this post.