> But if your team members close twice the tickets you did, they will have trouble justifying you are contributing as much as them.
The metrics make reporting to higher ups easier, no doubt. But the situation you describe is a classic sign of a shit manager: one who cannot justify their decisions except via reference to made up metrics.
The metrics make reporting to higher ups easier, no doubt. But the situation you describe is a classic sign of a shit manager: one who cannot justify their decisions except via reference to made up metrics.