Comment by dkarbayev

I had a Macbook Pro 2018 that a friend of mine bought for me in Moscow because it was much cheaper there (due to grey import, I think). I didn't have Apple Care or anything. When its touchbar stopped working in 2020, I brought it to Apple Store in Amsterdam and complained about it and also about faulty butterfly keys (one keycap fell off, "t" and "e" key were registering double presses each time). So the guys at Apple Store simply took it and replaced the whole top case so I've got a new keyboard, new touchbar, and - the best part - a new battery.