Agreed, and with these new machines, they should have two of them (for several reasons). I worked there for a couple years in high school and summertime was just order after order of ice cream. The lost profit from the only machine being broken, or during it's downtime to chill the soft serve liquid after a refill, would pay back the investment in one summer, not to mention the customer service improvement.
The ad campaign for resolving this problem writes itself too. It's easily worth it. Worst case scenario, put the second machine where the pizza oven used to be.
The ad campaign for resolving this problem writes itself too. It's easily worth it. Worst case scenario, put the second machine where the pizza oven used to be.