It's not like I have much sympathy for cable companies, but I can somewhat see their point here. Canceling your cable involves real costs, someone has to come to your home and disconnect it. Then if they quickly regret the decision, they'll be charged a not insignificant fee to be hooked up again.
That said, the cable companies could still work around this. The rules seems to still allow "saves," which could include them contacting you the next day to try and reverse your decision.
The save portion of the rule seems to be a loophole the telecommunications companies convinced the FTC to add for them, it sounded like originally those would be blocked.
That said, the cable companies could still work around this. The rules seems to still allow "saves," which could include them contacting you the next day to try and reverse your decision.
The save portion of the rule seems to be a loophole the telecommunications companies convinced the FTC to add for them, it sounded like originally those would be blocked.