who sold you on that lie? The article has me believing T-Mobile said "your lifetime", given they were also exclusively marketing that to people over the age of 55, it seems obvious that a reasonable person would conclude that meant the remainder of the named individual's life. Which does seem to be the conclusion many people drew, given the number of complaints to the FTC.
Just because lifetime guarantee does often mean "reasonable lifetime of the product", which does differ, and requires reasonable maintenance, doesn't mean you can just make shit up. Otherwise you put yourself in this very position where you need to argue and prove exactly what a reasonable person would conclude the contract meant.
Words don't suddenly become meaningless just because the "fine print" is ambiguous.
Just because lifetime guarantee does often mean "reasonable lifetime of the product", which does differ, and requires reasonable maintenance, doesn't mean you can just make shit up. Otherwise you put yourself in this very position where you need to argue and prove exactly what a reasonable person would conclude the contract meant.
Words don't suddenly become meaningless just because the "fine print" is ambiguous.