I forget who owns Black Diamond, but they're kind of similar.
They haven't fully replaced the product, but what is cool is that they have a repair shop that has been doing free repairs for me. I've sent a very lightweight, very heavily used puffy jacket in twice for repairs at no charge.
Realistically I know that jacket isn't going to last forever, but I respect they are at least trying to help me extract as much life out of it as I can from a sustainability perspective.
They haven't fully replaced the product, but what is cool is that they have a repair shop that has been doing free repairs for me. I've sent a very lightweight, very heavily used puffy jacket in twice for repairs at no charge.
Realistically I know that jacket isn't going to last forever, but I respect they are at least trying to help me extract as much life out of it as I can from a sustainability perspective.