I feel for the victim and Google’s continued inability to provide customer service. Maybe the media attention will escalate this to someone who can fix it.
As an aside, I am relieved to see this is from the UK. Whenever sim swap stories end up on HN there are always comments about how it’s due to some unique incompetence of US-based cell service providers.
As an aside, I am relieved to see this is from the UK. Whenever sim swap stories end up on HN there are always comments about how it’s due to some unique incompetence of US-based cell service providers.