There is no paradox at all: simplicity is beautiful but complexity sells. The author thinks that value come from realized utility. However, in most market segments, value came from perception. With complexity (even useless ones), you can boost perceived value. How do you impress people when all the greatness is under the hood?
I use several SSGs and wrote one myself. I still can't recommend any SSG to people willing to pay.
I use several SSGs and wrote one myself. I still can't recommend any SSG to people willing to pay.