There’s a ton of fraud in this space. You need at least hybrid to keep that at bay.
At a previous place, we chose hybrid RTO over intrusive surveillance. My opinion shifted from being a full remote advocate after I caught a half dozen folks with various schemes and scams.
The straw that broke the camels back was a guy who lied about where he was living. He was going through a divorce and the ex-wife ratted him out to the state tax authority to get the reward. The company was fined by both states. The ex made like $50k.
At a previous place, we chose hybrid RTO over intrusive surveillance. My opinion shifted from being a full remote advocate after I caught a half dozen folks with various schemes and scams.
The straw that broke the camels back was a guy who lied about where he was living. He was going through a divorce and the ex-wife ratted him out to the state tax authority to get the reward. The company was fined by both states. The ex made like $50k.