And yet they still won't care, because most people have zero interest in their job. For those that do? They're lucky, work is fun, and they often love doing the best they can at their job.
So sadly for many only the threat of dismissal forces those unhappy ranks to do their job. Others have a strong work/duty ethic, and will do their best. One thing that can help overall is an entire corporate culture, where everyone is lambasted for such failures.
"You saw that <security guard> wasn't doing his job, and you didn't tell anyone? You're in trouble too!", and so on.
So sadly for many only the threat of dismissal forces those unhappy ranks to do their job. Others have a strong work/duty ethic, and will do their best. One thing that can help overall is an entire corporate culture, where everyone is lambasted for such failures.
"You saw that <security guard> wasn't doing his job, and you didn't tell anyone? You're in trouble too!", and so on.