> I'm "pulling this from" the settings on my browser. When I look at the check box in preferences it's unchecked and greyed out.
The setting being greyed out indicates that the entire functionality is disabled, and the value of the setting is irrelevant. That's a common pattern in Firefox settings when some other setting invalidates the current one. In this case, it's most likely because you have "Allow Firefox to send technical and interaction data to Mozilla" unchecked.
The setting being greyed out indicates that the entire functionality is disabled, and the value of the setting is irrelevant. That's a common pattern in Firefox settings when some other setting invalidates the current one. In this case, it's most likely because you have "Allow Firefox to send technical and interaction data to Mozilla" unchecked.