This is happening across the board, not just to IT workers, and I suspect it's the major factor as for why the expected productivity improvements from technology didn't materialize.
Think of your "DevSecOps" people doing 3x the work they should. Do you know what else are they doing? Booking their own business travels. Reconciling and reporting their own expenses. Reporting their own hours, broken down by business categories. Managing their own vacation days. Managing their own meetings. Creating presentations on their own, with graphics they made on their own. Possibly even doing 80% of work on lining up purchases from third parties. And a bunch of other stuff like that.
None of these are part of their job descriptions - in fact, all of these are actively distracting and disproportionally compromise the workers' ability to do their actual jobs. All of these also used to have dedicated specialists, that could do it 10x as efficiently, for fraction of the price.
My hypothesis is this: those specialists like secretaries, internal graphics departments, financial staff, etc. they all were visible on the balance sheet. Eliminating those roles does not eliminate the need for their work to be done - just distributes it to everyone in pieces (in big part thanks to self-serve office software "improving" productivity). That slows everyone down across the board disproportionally, but the beancounters only see the money saved on salaries of the eliminated roles - the slowdown only manifests as a fuzzy, generic sense of loss of productivity, a mysterious costs disease that everyone seems to suffer from.
I say it's not mysterious; I say that there is no productivity gain, but rather productivity loss - but because it turns the costs from legible, overt, into diffuse and hard to count, it's easy to get fooled that money is being saved.
Think of your "DevSecOps" people doing 3x the work they should. Do you know what else are they doing? Booking their own business travels. Reconciling and reporting their own expenses. Reporting their own hours, broken down by business categories. Managing their own vacation days. Managing their own meetings. Creating presentations on their own, with graphics they made on their own. Possibly even doing 80% of work on lining up purchases from third parties. And a bunch of other stuff like that.
None of these are part of their job descriptions - in fact, all of these are actively distracting and disproportionally compromise the workers' ability to do their actual jobs. All of these also used to have dedicated specialists, that could do it 10x as efficiently, for fraction of the price.
My hypothesis is this: those specialists like secretaries, internal graphics departments, financial staff, etc. they all were visible on the balance sheet. Eliminating those roles does not eliminate the need for their work to be done - just distributes it to everyone in pieces (in big part thanks to self-serve office software "improving" productivity). That slows everyone down across the board disproportionally, but the beancounters only see the money saved on salaries of the eliminated roles - the slowdown only manifests as a fuzzy, generic sense of loss of productivity, a mysterious costs disease that everyone seems to suffer from.
I say it's not mysterious; I say that there is no productivity gain, but rather productivity loss - but because it turns the costs from legible, overt, into diffuse and hard to count, it's easy to get fooled that money is being saved.