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Comment by audunw

You're both missing one of the more likely explanation.. that nobody gave much thought about how long the device would last. "It's solid state electronics, it'll probably outlast the warranty anyway".. I can imagine an aircon company puts a lot of effort into analyzing the air-conditioning unit itself to make sure it lasts at least as long as the warranty, with good margin. But I can totally see them winging it on an external control device, which was perhaps even a project they outsourced anyway.

I don't think actual malicious planned obsolescence is as prevalent as many believe. A device breaking right after warranty is not a good strategy to get repeat customers. It's also a huge risk if you miscalculated and you suddenly get a lot of warranty cases. You want a lot of margin there.

I've been involved in the design of a thing myself, where something the manufacturer hadn't clearly communicated - and we just barely caught - could have made the device die just around a typical warranty period for such a device. When we found out, of course we worked on this problem to make sure it didn't die prematurely.

parent audunw 2 years ago

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