I agree that we are deeply dysfunctional but it's not about "outcomes vs process"
It's a very short-sighted thinking of how the process change they want to achieve their outcome today could result in someone else using that same process change for a very bad outcome in the future.
It's a very short-sighted thinking of how the process change they want to achieve their outcome today could result in someone else using that same process change for a very bad outcome in the future.