AmEx was my first card, and I've stuck with them. Despite some decline, their customer service is still top-notch. I always put major purchases on there.
Their Platinum travel insurance has been a lifesaver. When a volcano stranded us, AmEx covered our stay at the TWA hotel in JFK. Lost luggage? They reimbursed $400 in clothes, no questions asked. Disputes? I haven't had many but they were always resolved in my favor.
I experimented with having a Chase card when they launched the Reserve. Europcar defrauded me, and Chase wouldn't even let me file a dispute. I eventually won by sending a written complaint (FCBA), but I ditched the card right after. Plenty of reports online suggest Chase discourages disputes heavily.
Their Platinum travel insurance has been a lifesaver. When a volcano stranded us, AmEx covered our stay at the TWA hotel in JFK. Lost luggage? They reimbursed $400 in clothes, no questions asked. Disputes? I haven't had many but they were always resolved in my favor.
I experimented with having a Chase card when they launched the Reserve. Europcar defrauded me, and Chase wouldn't even let me file a dispute. I eventually won by sending a written complaint (FCBA), but I ditched the card right after. Plenty of reports online suggest Chase discourages disputes heavily.