Tell HN: Educative.io auto-renews without warning, refuses to provide refunds
For reasons that now elude me, I signed up for educative.io last year. It's not great content, little more than a few crappy ebooks in a web UI. I'm pretty sure I turned off auto-renew at the time (because I normally do this for annual subscriptions), but have no written record.
It recently auto-renewed for an annual term (£189), and customer service are refusing to refund. I will, of course, be getting a chargeback from my credit card company.
So if you also foolishly subscribed to an educative.io that is now dormant, make sure you're deleted the account and have written evidence.
It recently auto-renewed for an annual term (£189), and customer service are refusing to refund. I will, of course, be getting a chargeback from my credit card company.
So if you also foolishly subscribed to an educative.io that is now dormant, make sure you're deleted the account and have written evidence.