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Comment by G3rn0ti
By-passing the discussion whether one actually needs root kit powered endpoint surveillance software such as CS perhaps an open-source solution would be a killer to move this whole sector to more ethical standards. So the main tool would be open source and it would be transparent what it does exactly and that it is free of backdoors or really bad bugs. It could be audited by the public. On the other hand it could still be a business model to supply malware signatures as a security team feeding this system.