Thank you for the link. This sadly makes me consider switch to another email provider. I think it is great that they listen to their customers, it really is, but it makes me think that what I value in an email provider seems to be different from what the average (or at least questioned) customer values.
The words privacy and ai are in my mind almost irreconcilable. I wish them all the luck in the world and hope their other customers stay happy, but it seems they will have to lose me. Which is fine. I think they do what is best for proton, it is just that proton might be no longer what is best for me.
I just keep wondering if companies know that while lacking a certain feature may cost them customers, having it may do so as well.
The words privacy and ai are in my mind almost irreconcilable. I wish them all the luck in the world and hope their other customers stay happy, but it seems they will have to lose me. Which is fine. I think they do what is best for proton, it is just that proton might be no longer what is best for me.
I just keep wondering if companies know that while lacking a certain feature may cost them customers, having it may do so as well.