Your mother sounds like she's using tabs like you would in Excel, where you have different spreadsheets for different types of transactions. You see that quite a lot with users who are experts in one area and try to carry over their skills to another area - rather than adapting to new ideas.
As for forward and back, yeah I use them a lot too. Normally via extra mouse buttons or keyboard though.
As for forward and back, yeah I use them a lot too. Normally via extra mouse buttons or keyboard though.